What the record says about Twelve Oaks
Twelve Oaks Phase II is a planned unit development off McKay Road. The Shelbyville Plan Commission approved its conceptual plan on March 28, 2022, recommended its detailed plan in May 2022, and approved a preliminary plat of 148 lots on May 23, 2022. The City Council approved the detailed plan ordinance on May 25, 2022.
The community's sales center is at 1843 Black Oak Drive, and its streets include Black Oak Drive, Bear Oak Run and White Oak Lane. Taylor Morrison lists single-family homes of 3 to 4 bedrooms and 1,350 to 2,871 square feet, with a playground, a pond and trails among the amenities.
We do not know how many lots are built out, which phase a given street belongs to, or the exact build date of any house. If you need to know which phase your address is in, the builder's closing paperwork or the city's Planning and Building Department can tell you.
In a newer home, the order of calls matters
Many new homes come with a builder warranty, and some plumbing defects may be covered for a set period. A leak, a faulty fixture or a failing water heater in the first years may be a warranty question before it is a repair question. Read your closing documents and call the builder first if the problem might be covered.
A plumber is still the right call for anything urgent. Shut off the water, document the damage with photos and then decide who pays. If a plumber finds a defect, ask for a written note of what was found. It helps a warranty claim.
If something fails in a newer home
Do these in order.
- Shut off the water at the fixture or the main to stop damage.
- Photograph the problem and anything it has touched.
- Check your closing documents for warranty terms and the builder's contact.
- Call a plumber if the problem is urgent or the warranty does not cover it.
- Keep the plumber's written findings with your home records.
Everyday plumbing in a newer subdivision
Leaks you cannot see
A damp spot on a ceiling or a water meter that moves with everything off can mean a hidden leak. See leak detection.
The water heater
Know where it is, how old it is and where its shutoff and drain are. See water heater repair.
Fixtures and toilets
A toilet that runs or a flush that is weak is usually a cheap fix. See toilet repair.
Added or changed plumbing
A finished basement bath or a new laundry line needs a permit and a plan. See plumbing installation.
Water in a basement
Ask the builder how the lot was graded, and see sump pump repair and installation if water has ever collected.
Ponds, drainage and your basement
The community lists a pond among its amenities. We do not know how stormwater is handled on any street, and a pond does not by itself mean a lot is wet. Surface water, lot grading and your foundation drains are separate questions. Ask the builder how drainage was designed for your lot, and watch where roof water goes after a heavy rain.
Permits
If you hire out plumbing work in a Twelve Oaks home, the plumber should be a contractor registered with the City of Shelbyville, because only registered plumbing contractors can obtain plumbing permits. Owner-occupants may pull their own permit before starting. The work is held to the Indiana Plumbing Code, which the city's building codes page lists as the 2012 edition.
A plumbing question about a Twelve Oaks home?
Call to describe what you are seeing, and ask whether it sounds like a warranty item or a plumbing repair.
About the facts on this page
Plan Commission dates and lot counts come from the City of Shelbyville's 2022 annual report. Community and home details come from the builder's listing on NewHomeSource. We have no knowledge of the plumbing in any individual home.
Sources are listed at the end of the page.
Twelve Oaks plumbing questions
Its Phase II planned unit development went through the Shelbyville Plan Commission and City Council in 2022, which points to the city. For a specific address, the city's Planning and Building Department can confirm the jurisdiction.
For anything that might be a defect, check your warranty and call the builder, but shut off water first if there is active damage. For emergencies or issues the warranty does not cover, call a plumber. Photos and written findings help either way.
Yes, in a light way. Test the main shutoff, check under sinks, drain the water heater as the maker advises and bring outdoor hoses in before the first hard freeze. The city lists a 30 inch frost line.
Watch it during heavy rain. Note where roof water and yard water go and whether the basement or crawl space gets damp. Share what you see with the builder and, if water enters, a plumber.